How long will it take my order to arrive?

I hope to dispatch your order within 1 - 3 days of receiving it.

All bird knit kits are sent using tracked Royal Mail 48, which usually takes 2 working days to arrive. Badges and knitting needles will be sent using Royal Mail 1st class, which usually arrives the next working day. Please allow a little longer for your parcel to be delivered in busy periods. 

If you'd like to have your order sent by express delivery, you can choose the option for Royal Mail 24 at checkout, which aims to arrive the next day. 

Do you ship outside the UK?

If you live outside the UK and would like to place an order, please visit my Etsy shop.

Can I return an order?

Absolutely. I accept returns on all of my knitting kits as long as they are returned in their original condition. To make a return, contact me within 14 days of delivery of your order, and then post the item back to me within 30 days of delivery of your order. Please note that I can only cover the cost for posting your return back if there is a fault with the kit.

When returning an order you'll need to pay postage for returning the item to me. I'd recommend sending your return using a signed for service and keeping your proof of postage. The original postage charge of all orders is non-refundable. 

Do you sell knitting patterns for your designs?

I certainly do! You can find knitting patterns for all my birds, plus a few other little beasties, in my Etsy shop, Ravelry, and Love Crafts.

Do you sell finished knitted birds?

No, at the current time I only sell knitting kits and patterns for people to make birds themselves.

Can I buy a copy of your book Knitted Birds?

Unfortunately this is currently out of print, so I would suggest trying to find a second hand copy on eBay or Amazon.